At a Glance

Kosma Connect Identity Flow

Your Map to Digital Trust, Lasting Connections & Meaningful Outcomes

Where We Start

Our Playground

We help startups, SMEs, project teams, government programs, public service providers, and NGOs design and deliver trust-first, people-empowering digital experiences – from first idea to lasting adoption

Our work blends digital strategy, self-sovereign identity (SSI), experience design, and project leadership to turn emerging technologies into solutions that people understand, trust, and actually want to use

From a single deliverable to a specific project phase — or a full end-to-end partnership — we plug in exactly where we’re most useful

Join us at any stage: initiation, scaling, or review. We meet you where you are and help you move forward with clarity, confidence, and measurable results

How We Dive In

Our five Core offers

1

Modern Digital Identity, Trust & Credential Ecosystems

Self-sovereign identity insights and credential ecosystem planning – including Swiss e-ID guidance – that put trust at the core of every interaction and activity people do each day

We help organizations prepare for new identity standards while creating seamless, empowering experiences people actually want to use

    • Explaining the value of Self-Sovereign Identity (SSI), Decentralized Identifiers (DIDs), Verifiable Credentials (VCs), organizational identity, digital trust, and wider trust ecosystems in clear, practical terms

    • Designing experiences and governance approaches that make trusted credentials easy to use – and easy to trust – into the activities people do everyday

    • Planning high-level architecture & integration for SSI-based solutions that support real-world activities – and open new, empowering possibilities

    • Guiding you through GLEIF’s role, how to obtain a Legal Entity Identifier (LEI), and where the vLEI fits in at a high level

  • We strip away the jargon and make modern identity ecosystems clear and usable. From understanding SSI and the role of the (v)LEI to embedding trusted credentials into everyday activities, we make it simple, relevant, and ready to act on – so you can move forward with confidence.

    • Startups launching trust-based services

    • SMEs exploring digital identity

    • Public sector teams boosting secure citizen services

    • Organizations facing compliance deadlines (e.g., Swiss e-ID rollout)

    • Policy Makers and Regulators defining standards for digital trust and identity ecosystems

    • CIOs and CTOs aiming to align identity and trust solutions with strategy and compliance

    • Digital Transformation Leads introducing SSI, e-ID readiness, and credential ecosystems into existing services

    • Solution and Enterprise Architects designing technical foundations for seamless, secure digital interactions

2

Digital Interactions & Product Strategies

Onboarding flows, experience journeys, and product features designed for clarity, trust, and delight — so people keep engaging

From vision to launch, we blend business goals with people-empowering design to turn ideas into experiences people love to use

    • Mapping digital journeys that earn trust and empower users from first click to lasting loyalty

    • Applying gamification and behavioral strategies that spark engagement and deepen understanding

    • Designing frictionless onboarding and experience flows that drive adoption naturally

    • Architecting solutions that make interactions seamless, intuitive, and trusted

  • We help you turn complex systems into simple, engaging interactions – designing journeys people remember. Users know exactly what to do, why it matters, and feel good doing it. Our edge? Blending people-empowering design, behavioral insights, and digital trust so every interaction feels natural – and worth coming back to.

    • Startups needing investor-ready traction in under 90 days

    • Founders turning one-time users into loyal advocates

    • Public services boosting citizen adoption

    • Solutions with low engagement, high drop-offs, or poor adoption

    • Product Owners and Managers aiming to blend business goals with human-first UX and trusted flows

    • UX Leads crafting intuitive onboarding and experience journeys people trust and enjoy

    • Startup Founders shaping products from vision to launch with trust and engagement at the core

    • Marketing and Engagement Teams designing feature launches and flows that drive adoption and retention

3

Responsible Emerging Tech Governance

Weaving trust and accountability into AI, SSI, and other emerging tech from the start so innovation works for people – not just systems

We help you make complex decisions clear and easy to follow, so people feel confident using and trusting new technology.

    • Defining clear, actionable rules for AI, SSI-based trust systems, and other emerging tech – so everyone knows how to play

    • Designing oversight structures that keep innovation moving while ensuring accountability

    • Embedding fairness, transparency, and explainability into every decision that affects people

    • Guiding adoption strategies that help stakeholders trust – and embrace – the change

  • We help you harness AI, SSI, and other emerging technologies without turning them into black boxes no one understands. Your systems stay innovative – but also explainable, fair, and aligned with the values of the people who rely on them. It’s not just compliance; it’s building technology people actively want to trust.

    • Startups integrating AI or SSI into new products and needing trust-by-design from the start

    • SMEs exploring automation, verifiable credentials, or decentralized identity but unsure of the risks

    • Public sector programs introducing AI or SSI in citizen-facing services

    • Innovation Leads piloting AI, SSI, or blockchain-based solutions

    • Data Science and Engineering Teams building early-stage models or credential systems

    • Product Managers introducing new trust-driven tech features to broad audiences

    • Compliance and Risk Officers aligning solutions with ethical and regulatory requirements

4

Fractional Management

Scaling operations, teams, and product delivery without the cost or commitment of a full-time executive

We step in to help you shape governance, streamline processes, and strengthen culture — so growth feels sustainable, not chaotic.

    • Setting up decision-making structures that bring clarity and enable quick, confident actions

    • Designing lean, effective processes to simplify delivery and sharpen communication

    • Aligning product roadmaps with your strategic goals

    • Coaching teams and leaders to work with confidence, focus, and autonomy

  • Think of us as your part-time strategist – bringing fresh perspective and hard-won expertise without the full-time price tag. We step in to steady operations, helping you fine-tune your processes, and get your teams running like a well-tuned engine. You get leadership and momentum right now, without rushing into a long-term hire.

    • Startups hitting growth pains but not ready for full-time executives

    • SMEs needing interim leadership to scale delivery capacity

    • Organizations wanting to upgrade processes before permanent hires

    • Scale-ups needing structured delivery without heavy bureaucracy

    • Project teams that are in transition

    • Founders and co-founders managing too many hats

    • Product Owners needing strategic alignment

    • Delivery Managers aiming for more predictable outcomes

    • Transformation Leads navigating rapid scaling

5

Project & Product Delivery

Driving complex, high-uncertainty projects from first idea to final rollout

we help you coordinate across teams, stakeholders, and priorities to keep momentum high, delivery on time, and outcomes meaningful.

    • Structuring projects for crystal-clear goals, aligned teams, and predictable outcomes

    • Leading delivery with Agile or Lean Six Sigma inspired methods shaped to your context

    • Anticipating risks and adjusting plans while keeping momentum high

    • Keeping every stakeholder informed, engaged, and invested in success

  • We help you turn complex, messy projects into clear, coordinated action – even when the path forward is uncertain. You’ll see visible progress, roadblocks removed, and a delivery rhythm that builds trust across teams and stakeholders. Our focus: aligning user trust, business value, and smooth execution so every outcome feels worth the effort.

    • Startups launching high-stakes products under tight timelines

    • Public sector projects involving multiple agencies or partners

    • Organizations managing pilots, prototypes, or proof-of-concept programs

    • Program and Project Managers leading high-uncertainty initiatives

    • Innovation Leads introducing new services or technology

    • Solution Architects ensuring technical feasibility and delivery

    • Stakeholder groups needing alignment to move forward

What You Can Expect

Your Journey, Your Stage – Our Support

Whether it’s a quick win or a long game, we adapt to your mission

Modular & On-Demand

Jump in at any stage – initiation, scaling, or review. From a single deliverable to a full project phase, we plug in where you need us most

Flexible Pace

1-day quick analysis, 1-week to 3-month sprints, or 6–12-month partnerships – you set the pace

Lightweight, High-Impact

No jargon, no bloated process — just clarity, collaboration, and measurable results

Values in Action

Privacy, empowerment, simplicity, and trust — built into every step

Our Quests

Three Levels to Digital mastery

Illustrative examples to spark ideas for your own journey

Government Program

A government agency needs to streamline communication

Goal – Clean up communication paths, streamline knowledge sharing, and improve cross-team delivery in a multi-stakeholder public program

Discovery (free, ~1 hour) – Clarify goals, main pain points, and urgency, then agree on delivery scope and next steps

Audit (3–5 days) – Map communication flows, identify blockers to transparency and agility

Proposal (3–4 days) – Plan for lightweight cross-team governance and better info-sharing with improved communication and handoff processes, then deliver the results

Execution (6–8 weeks) – Implement the plan and coordinate efforts across silos

Support & Scale (3 months) – Coach internal champions to keep the momentum without external dependency

Linked Offer: Fractional Leadership

SME

A small retail chain wants to run more efficiently

Goal – Discover how Switzerland’s e-ID can improve daily operations – even without knowing where the opportunities lie

Discovery (1 hour) – Understand the sector, digital maturity, e-ID awareness, motivation and goals, then agree on delivery scope and next steps

Audit (2–5 days) – Identify where the Swiss e-ID (and other verifiable credentials) could improve processes (e.g., customer onboarding, supplier verification) and deliver a focused risk–benefit analysis

Proposal (3–10 days) – Design new or adapted flows to integrate the e-ID into selected customer and partner touchpoints, and a Six Sigma–informed implementation plan, then deliver the results

Execution (4–8 weeks) – Implement the plan using the beta-ID (as the e-ID is not available now)

Support & Scale (3 months) – Monitor updates to the e-ID protocol stack, coach employees on trust infrastructure and SSI principles, and ensure the organization is ready to adopt e-ID when the time comes

Linked Offer: Modern Digital Identity, Trust & Credential Ecosystems

Startup

A community fitness app wants to improve user onboarding and engagement

Goal – Use gamification and UX design to create a smooth start for new users and keep them coming back for daily activity tracking and challenges

Discovery (free, ~1 hour) – Clarify which part of the onboarding or in-app experience feels underwhelming or loses users, and define desired engagement outcomes, then agree on delivery scope and next steps

Audit (2–4 days) – Review the existing flow and pinpoint where small but high-impact gamification tweaks, engagement rules, or visual adjustments could lift user retention and satisfaction, then deliver the results

Proposal (2–5 days) – Recommend targeted enhancements with a lightweight agile plan – that matches the startup’s DNA – outlining quick sprints, test points, and success metrics to ensure changes are effective without disrupting the overall flow

Execution (2–4 weeks) – Help implement chosen enhancements (e.g., progress indicators, reward prompts, visual milestones), coordinate design/dev handoffs, and ensure they integrate smoothly into the current flow

Support & Scale (6–8 weeks) – Monitor engagement metrics and user feedback, fine-tune enhancements, and, if successful, replicate the approach across other app sections or features

Linked Offer: Digital Interactions & Product Strategies

Your move !